Our Services are designed to allow you to assign tasks to field workers, communicate with your field workers and customers (“Users”), and view information pertaining to your field workers’ activity. Drop does this in part using GPS and other sensors on devices running Drop applications. Some information is automatically collected from or about your Users and field workers when you use our Services and may include, for example, geographic coordinates, phone numbers, names, and addresses.
You agree to comply with all applicable privacy and data protection regulations. Further, you agree to not use our service to send us sensitive information where unauthorized disclosure could cause material, severe, or catastrophic harm or impact to Drop, any data subjects or relying parties. Sensitive Information includes:
- Passwords, authentication/authorization credentials
- Information under strict regulatory or contractual handling requirements (e.g., PCI, HIPAA, and state and federal data security laws) including:
- Credit Card Information including credit card numbers, CIV numbers (three-digit codes for Visa and MasterCard, four-digit code for American Express) and magnetic stripe information
- Social Security Numbers
- Driver’s License Numbers
- Passport Numbers
- Government Issued Identification Numbers
- Financial Account Information
- Health data
- Biometric data
- Personally identifiable information knowingly collected from children under the age of 13 or from online services directed toward children and
- Real time geolocation data which can identify an individual.
- Business secrets deemed highly confidential (e.g., highly confidential business strategies and communications, sensitive attorney-client privileged and confidential communications).
We collect, store, and use your User data on our servers to provide you with the ability to better maintain and improve our Services. We may also use data in an aggregated form for our own purposes. Our Services transfer data to servers that store User data in the U.S. and outside the U.S. We only share User information with others as contemplated by these Terms and otherwise under special circumstances as follows:
With third parties who work on our behalf to provide our Services;
- To comply with laws or to respond to lawful requests and legal process (provided that Drop will endeavor to notify you if Drop has received a lawful request for your information);
- In an emergency, including to protect the personal safety of any person; and
- For the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).
We provide you with access to your User data and ability to delete any of your User data. We also take commercially reasonable steps to safeguard User data.
Restricted Areas of the Services
Certain parts of our Services, including account management features, may be password-restricted to registered users or other authorized persons (“Password-Protected Areas”). If you are authorized to gain access to any Password-Protected Areas, you agree that you are entirely responsible for maintaining the confidentiality of your password, and agree to notify us if the password is lost, stolen, disclosed to an unauthorized third party, or otherwise may have been compromised. You agree that you are entirely responsible for any and all activities that occur under your account, whether or not you are the individual who undertakes such activities. You agree to immediately notify us of any unauthorized use of your account or any other breach of security in relation to your password or our Services that is known to you.
Information contained in this site may contain references to Drop products or programs that are not announced or available in all countries. Such references do not imply that Drop intends to announce such products, programs or services in any particular country. Consult your local Drop representative or email Drop at firstname.lastname@example.org for information regarding the products and services that are available to you. Drop obligations with respect to its products and services are governed solely by the license and/or service agreements under which they are provided. If you obtain a product or service from Drop from this website that is provided without an agreement, that product or service is provided “AS-IS” with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.
Links to Third-Party Sites
The Drop websites may contain links to third-party sites. Access to any website linked to any Drop website is not the responsibility of Drop and Drop is not responsible for the accuracy, or reliability of any content on such websites. Further, the presence of a link to a third-party site does not mean that Drop endorses that site, its products, or views expressed there. Drop provides these links merely for convenience and the presence of such third-party links are not an endorsement or recommendation by Drop.
LIMITATION OF LIABILITY
IN NO EVENT WILL DROP BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF DROP IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Governing Law and Jurisdiction
Enforcement of any dispute relating to these Terms will be governed by the laws of the State of California excluding its conflict and choice of law principles. For parties residing in the United States, the exclusive jurisdiction and venue for any claims arising out of or related to these Terms or your use of the Services or Service Content will lie in the state and federal courts located in the County and City of Santa Monica, California, and you irrevocably agree to submit to the jurisdiction of such courts.
For parties residing outside the United States, any dispute arising hereunder shall be submitted to confidential binding arbitration in the County and City of Santa Monica, California for the maximum judgment enforceable, except that to the extent customer has in any manner violated or threatened to violate Drop’s intellectual property rights, Drop may seek injunctive or other appropriate relief. Customer hereby consents to and waives all defenses of lack of personal jurisdiction and forum nonconvenient with respect to venue and jurisdiction in the state and federal courts of California. Arbitration shall be conducted pursuant to the Rules of the American Arbitration Association. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The parties each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim is initiated in court rather than in arbitration, we each waive any right to a jury trial.
Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. In the event that a court of competent jurisdiction finds any provision of these Terms to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.
The terms and conditions which by their nature are intended to survive termination of these Terms shall survive, including Restrictions, Disclaimer of Warranties, Feedback, Indemnity, and Limitation of Liability.
The trademarks, logos, and service marks (collectively “Trademarks”) appearing on the Drop website are the property of Drop. Nothing contained on the Drop website should be construed as granting any license or right to use any Trademark without the prior written permission of the party that owns the Trademark.
If you have any questions or concerns about our Services or these Terms, you may contact us at email@example.com.